Legal
Privacy Policy
We collect the least we can, we use it only to work your claim, and we do not sell it. This page explains that in detail.
Last updated .
What we collect
When you use the claim form on this site we collect the details you type into it: your name, your phone number or email address, how and when you prefer to be contacted, the state your claim relates to, the code from your letter if you have one, your relationship to the claim, and the name of the person the record is held under if you are writing on their behalf. The contact form collects your name, your contact details, and the message you write.
Separately, before we contact anyone, we use information that is already public — county records of tax sales and surplus funds — along with commercial address and contact databases of the kind banks and insurers use. We do not obtain or use credit reports, and contacting you has no effect on your credit.
Locating the right person sometimes means telling apart several similarly named people. To do that we may hold a limited amount of information about people other than the claimant — for example a date of birth or age, a date of death where the person named has passed away, previous addresses, or the names of relatives and others connected to a record. We use it only to confirm identity and to work out who may be entitled to make a claim, and we keep no more of it than that requires. If you appear in our records only as somebody else's relative, you can ask us what we hold and ask us to delete it — see Your choices below.
This site and our services are for adults. We do not knowingly collect information from anyone under 18. Where a person entitled to a claim is a minor, we deal only with the adult who is legally authorized to act for them.
What we do with it
- Confirm whether a claim in your name exists, and what it is worth.
- Contact you about that claim, in the way you asked us to.
- Where permitted, assist with documenting and submitting the claim to the office holding the funds, if you sign an agreement asking us to.
- Keep records we are required to keep.
We do not use your information to market unrelated products, and we do not add you to a mailing list.
How we contact you
When you send us the form on this site, you agree that we may call or text you at the number you gave us about the inquiry you made. We keep a record of that agreement with your submission, including the exact wording you saw. We use the number for that inquiry only. Message and data rates may apply to texts. Agreeing is not a condition of any service: if you would rather we only email or write, say so on the form or tell us when we speak.
Any email we send about our services says who it is from, includes our postal address, and tells you how to stop further email. We honor an unsubscribe within ten business days.
To stop texts, reply STOP to any message from us. To stop calls, tell the person who calls, or email claims@claimboomerang.com. We honor both promptly and note them on your record.
If we cannot reach you at the addresses and numbers on record, we may ask someone connected to you, such as a relative or a neighbor, to pass on a message or a way to reach you. When we do, we identify ourselves as Boomerang Equity LLC, a private business — not a court, a government office, or anyone you have already hired — and say only that we are trying to reach you about a public record. We do not tell them what the claim is or what it is worth. If they give us their own contact details for that purpose, we keep them with your file and no longer.
Who we share it with
Your information goes to the government office where your claim is filed — and only what that office requires — and to the service providers who help us operate and work claims. Those providers fall into these categories:
- Website hosting and form providers
- Customer-relationship and case-management systems
- Cloud storage, backup, IT and security providers
- Email and communication providers
- Electronic-signature and document providers
- Skip-tracing and public-records data providers
- Contractors who assist us with claims
- Notaries
- Attorneys, where a claim requires one
- Government agencies and courts
A provider receives only what is reasonably necessary to perform that service for us, and may use it only for that purpose. We never hand your information to a service provider for their own marketing. We may also disclose information where the law requires it, or to protect our legal rights.
We do not sell, rent, or trade your personal information to anyone, for any purpose. We do not give it to lead buyers or other recovery companies. The one kind of outside lookup we do make is with locating and public-records providers: to find a current address or number we send them the identifiers that lookup needs, such as a name and a last known address, and nothing more.
What we never ask for
Sending us an inquiry is free and does not hire us. We do not ask for your bank account number or your card number, and we never ask you to pay anything up front. If you hire us, our fee is payable only if funds are recovered, under your written agreement, and it is taken from the recovered funds. If anyone contacts you claiming to be Boomerang Equity and asks for an up-front payment or banking details, it is not us. Please tell us at claims@claimboomerang.com.
We do not ask for a Social Security number when you first contact us. Some government offices require taxpayer-identification information or a government ID later in order to process a claim. If that point comes, we will explain exactly what is required, why, and give you a designated secure method for sending it. Please do not send identity documents, a Social Security number, or other sensitive information by ordinary email or through the form on this site — wait until we ask and use the method we provide.
How long we keep it
We keep claim records for as long as we need them to work the claim, and afterwards for as long as we are required to keep them to satisfy legal, tax, and record-keeping obligations or to resolve disputes. Whether or not you become a client, we keep the record of your inquiry — including the consent you gave, the contact choices you made, and any request to stop contact — for at least five years, because telemarketing and consumer-protection rules require it. If you ask us to close your file and delete what we hold, we will delete everything else, but the record that you asked us to stop stays, so that we can keep honoring it.
Your choices
- Ask us what we hold about you, and we will tell you.
- Ask us to correct anything that is wrong.
- Ask us to delete your information and stop contacting you.
- Withdraw your agreement to calls or texts at any time: reply STOP to a text, or tell us by phone or email.
- Ask us to stop mailing you, and we will remove you from future mailings.
To do any of these, email claims@claimboomerang.com or write to us at 4200 Regent St Ste 200, Columbus, OH, 43219. Depending on where you live you may have further rights under your state's privacy law; tell us and we will honor them.
Cookies and analytics
This site sets no advertising cookies and runs no third-party advertising or tracking scripts. Fonts are served from this site rather than a font network, so loading a page here does not report your visit to anyone else.
Security
Information you send through this site is transmitted over an encrypted connection, stored with providers who maintain their own safeguards, and access is limited to the people working your claim. We take reasonable administrative and technical measures to protect it.
No method of electronic transmission or storage is perfectly secure, and we cannot guarantee absolute security. That is why sensitive identity documentation should be sent only through the designated secure method we provide when we ask for it. If something goes wrong that affects you, we will tell you.
Changes
If we change this policy we will change the date at the top. Material changes affecting people with open claims will be sent to them directly.
Who is responsible, and how to reach us
This site and the recovery service described on it are operated by Boomerang Equity LLC, a Wyoming limited liability company trading as Boomerang Equity.
Questions, requests, or complaints about privacy — including any of the choices above — go to claims@claimboomerang.com, or by post to Boomerang Equity LLC, 4200 Regent St Ste 200, Columbus, OH, 43219. A person answers these; it is not an unmonitored mailbox. See also our Terms of Service.